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Project Manager

Location : Nashua, New Hampshire
Job Type : Direct
Reference Code : PM2015
Hours : Full Time
Required Years of Experience : 3+ Years
Required Education : Bachelorís degree
Travel : Yes
Relocation : No

Job Description :

Since 2005, AkkenCloud™ has helped staffing and recruiting agencies streamline their front and back office workflow enabling them to drive efficiency, increase revenue, and place more candidates. It's a 100% web based, fully integrated platform that is used by more than 10,000 users worldwide.


We are growing and looking for you - if you are a Saas implementation executive that is:

  • A highly motivated executive that has excellent customer service skills,

  • enthusiastic about helping our customers accomplish their goals, and

  • driven with a burning desire at the core to help our customers succeed by leading on-time, on-budget, quality implementations.


Essential Functions:

  • Build and maintain strong relationships with assigned customer accounts

  • Understand customer business objectives

  • Manage customer expectations and align project team member goals

  • Co-ordinate data migrations, technical configurations and trainings

  • Pro-actively recommend best practices to achieve customer goals

  • Work in close collaboration with our Engineering, Sales, and Support teams

  • Drive regular account reviews

  • Provide strategies to optimize return on customer investment

  • Develop and manage client implementation plans

  • Become a Staffing industry and Akken software Subject-Matter-Expert (SME) in order to provide strategic and tactical operations consulting services

  • Be an authoritative and confident voice that the customer can trust


Required Qualifications :

  • Experience implementing SaaS business software application

  • Proven track record in account management

  • Outstanding written, presentation and verbal communication skills

  • Experience working with customers and internal teams developing and managing client implementation plans

  • Firm grasp and understanding of today's technologies including CRM, social media, web, and HRM

  • Awesome customer services and support skills.

  • Experience with Staffing/Recruiting Industry and Applicant Tracking Systems is a big plus.

  • Ability to travel when necessary (10%-20%).


AkkenCloud is located right across the border in Nashua, NH (40 Minutes from Boston). If you are interested in joining a great company on the verge of explosive growth, apply today.


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