Since 2005, AkkenCloud™ helped hundreds of staffing and recruiting agencies streamline their business workflow enabling them to drive efficiency, increase revenue, and place more candidates.
We are growing and looking for you - if you are a SaaS Project management coordinator that is:
- A highly motivated individual that has excellent customer service skills,
- enthusiastic about helping our customers accomplish their goals, and
- driven with a burning desire at the core to help our customers succeed by leading on-time, on-budget, quality implementations.
- Build and maintain strong relationships with assigned customer accounts
- Understand customer business objectives
- Manage customer expectations and align project team member goals
- Co-ordinate data migrations, technical configurations and trainings
- Work in close collaboration with our Engineering, Sales, and Support teams
- Develop and manage client implementation plans
- Be an authoritative and confident voice that the customer can trust
- Experience implementing SaaS business software application
- Proven track record in account management
- Outstanding written, presentation and verbal communication skills
- Experience working with customers and internal teams developing and managing client implementation plans
- Firm grasp and understanding of today's technologies including CRM, social media, web, and HRM
- Awesome customer services and support skills.
- Experience with Staffing/Recruiting Industry and Applicant Tracking Systems is a big plus.
- Ability to travel when necessary (10%-20%).
AkkenCloud is a place where you will learn and grow. This is a rare opportunity to join and help define a team in a SaaS startup with great early customer traction.
AkkenCloud embraces diversity and equal opportunity in a serious way. We are committed to establishing a team that represents a variety of backgrounds, perspectives, and skills. The more versatile we are, the better our work will be.