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Project Coordinator

Location : Nashua, New Hampshire
Job Type : Permanent
Reference Code : PC201807
Hours : Full Time
Required Years of Experience : 2+ Years
Required Education : Bachelorís degree
Travel : Yes
Relocation : No

Job Description :

Since 2005, AkkenCloud™ helped hundreds of staffing and recruiting agencies streamline their business workflow enabling them to drive efficiency, increase revenue, and place more candidates.


We are growing and looking for you - if you are a SaaS Project management coordinator that is:

  • A highly motivated individual that has excellent customer service skills,

  • enthusiastic about helping our customers accomplish their goals, and

  • driven with a burning desire at the core to help our customers succeed by leading on-time, on-budget, quality implementations.


Essential Functions:

  • Build and maintain strong relationships with assigned customer accounts

  • Understand customer business objectives

  • Manage customer expectations and align project team member goals

  • Co-ordinate data migrations, technical configurations and trainings

  • Work in close collaboration with our Engineering, Sales, and Support teams

  • Develop and manage client implementation plans

  • Be an authoritative and confident voice that the customer can trust


Required Qualifications :

  • Experience implementing SaaS business software application

  • Proven track record in account management

  • Outstanding written, presentation and verbal communication skills

  • Experience working with customers and internal teams developing and managing client implementation plans

  • Firm grasp and understanding of today's technologies including CRM, social media, web, and HRM

  • Awesome customer services and support skills.

  • Experience with Staffing/Recruiting Industry and Applicant Tracking Systems is a big plus.

  • Ability to travel when necessary (10%-20%).


AkkenCloud is a place where you will learn and grow. This is a rare opportunity to join and help define a team in a SaaS startup with great early customer traction.

AkkenCloud embraces diversity and equal opportunity in a serious way. We are committed to establishing a team that represents a variety of backgrounds, perspectives, and skills. The more versatile we are, the better our work will be.


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