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Software Implementation Specialist

Location : Nashua, New Hampshire
Job Type : Permanent
Reference Code : New Hampshire
Hours : Full Time
Required Years of Experience : 3 Year
Required Education : College Degree
Travel : No
Relocation : No

Job Description :

AkkenCloud is looking for a Software Business Analyst to work towards the successful implementation of our All-in-One software platform for our new customers.


 


You thrive in a dynamic, deadline driven environment and enjoy interpreting complex business requirements. You will be in a critical position to delivering the highest level of customer happiness acting as a customer advocate to help resolve issues and to improve customer business process.


 



  • You perform advanced business process analysis of our new customers

  • Based on detailed analysis and collaboration, you develop implementation plans

  • You will use best practices to train customers and address their business problems

  • You articulate well thought-out, organized written or verbal information to internal and external audiences

  • You successfully work with Project Managers, Technical Support Analysts and clients at all levels of an organization

  • You quickly and productively; realigns priorities as necessary to meet project deadlines




Required Qualifications :


  • You have software implementing experience

  • You have advanced analytical skills

  • Your have a consistent track record of timely tasks completion

  • Your written and verbal communication skills are excellent to present recommendations clearly

  • You work independently and as part of a group, with a keen focus on collaboration

  • You have Can Do attitude and ability to improvise when facing unexpected situations


 


AkkenCloud is a place where you will learn and grow. This is a rare opportunity to join and help define a team in a SaaS startup with great early customer traction.


 


AkkenCloud embraces diversity and equal opportunity in a serious way. We are committed to establishing a team that represents a variety of backgrounds, perspectives, and skills. The more versatile we are, the better our work will be.


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